Project Manager

We are looking for a Project Manager who is a strong executor, communicator, and team player. A Project Manager at Tiller is responsible for delivering $1.25 to $1.5 million in projects/retainers per year. Working in close collaboration with an Account Manager, you will help drive each client’s business forward by delivering quality projects/retainers on-time and on-budget. This dynamic position requires the ability to anticipate needs, think strategically, and offer solutions to problems with clear communication and a high level of professionalism.

What you get to do:

• Own delivery for a defined set of software clients – you will be responsible for delivering $1.25 to $1.5 million in projects/retainers per year
• Work closely with an Account Manager to deliver an exceptional client experience for each client – you will be focused on leading our internal team to deliver quality projects/retainers on-time and on-budget, while the Account Manager will focus on retaining and growing the accounts
• Develop, maintain and effectively execute project plans throughout the life of assigned projects according to established processes, procedures, and success expectations
• Understand and communicate client business needs and goals to the internal team and to other third-party vendors
• Plan and manage project communications, ensuring effective exchange of project information and deliverables
• Create and maintain a project schedule, which defines activities, priority, dependencies, work effort, duration and associated resource requirements
• Manage appropriate resources and team members to meet project needs
• Forecast, track and manage project budgets, POs, Change Orders, and invoices
• Negotiate, define, communicate and manage the scope of projects
• Ensure quality standards are achieved on all project deliverables
• Identify, analyze, prioritize, mitigate and communicate project risks
• Provide and promote high standards of professionalism, integrity, and leadership throughout the life of projects, both within and outside the organization, appropriately representing Tiller’s values and standards
• Contribute to continual process and people management innovation, supporting effective delivery of solutions for our clients

You may be fit for this role if you have:

• Passion about helping software companies achieve their objectives
• Minimum 5 years of experience as a Project Manager managing branding and web projects in an agency environment
• Possess strong leadership and people management skills – know how to get the right people in the room and match roles and personalities at all levels; know how to navigate people and de-risk situations
• Are a strong ambassador for your team and your clients
• Demonstrated experience managing multiple simultaneous projects within budget and schedule constraints
• Knowledge of decision-making and problem-solving techniques to facilitate effective project and organizational leadership
• Ability to strategically and tactically organize and structure activities, paying particular attention to detail
• Ability to handle multiple planned and unplanned projects, roles, and responsibilities
• Demonstrated skills and experience in negotiation, presentation, and conflict resolution
• Strong teamwork and interpersonal skills
• Have strong verbal and written communication skills
• Have a strategic mindset and can quickly identify potential paths forward
• Proficiency with Google Workspace, Slack, and ClickUp
• Have watched “The Office” tv show (we reference it often)